For a purchase made in the App Store or Google Play, the refund is decided by Apple or Google, not by us. We cannot refund these payments.
- Apple: go to reportaproblem.apple.com, sign in, and choose the purchase.
- Google: open Google Play help and use the refund request for subscriptions.
Cancelling stops future charges but does not refund the current period. See how to cancel.
Menu names change between app and OS versions. Verify before publish against the current Apple and Google help pages.