Free help, now
These organisations give free information and support. Contact one of them first.
Short answer
Where you can stay, why your address matters, when you can work and how children get to school.
Information, not legal advice. MovItaly is not a law firm. Check with the questura or consulate before you act.
Who is this for
People who have applied for protection, or are about to.
Requirements
Be registered at the Questura. Reception depends on need and availability.
Steps
- Ask for reception when you register.
- Give a postal address and keep it current.
- Check when you may work.
- Enrol children in school.
Costs & timing
Reception is free. Allocation can take days or weeks.
Common mistakes
Moving without telling the Questura. Leaving the centre without informing your helper. Throwing away letters.
Where to get help
Free helpers: see the UNHCR Italy help site and "Free help for people seeking protection".
Sources
- D.Lgs. 142/2015 (reception) (Normattiva)
- Reception system (SAI) (Ministero dell'Interno)
- Asylum and international protection (Ministero dell'Interno)
