Free help, now
These organisations give free information and support. Contact one of them first.
Short answer
Go to the border police or the Questura, say you want international protection, and get registered.
Information, not legal advice. MovItaly is not a law firm. Check with the questura or consulate before you act.
Who is this for
Newcomers who want protection. Full explanation: protection-how-to-apply.
Requirements
Be at the border or on Italian territory. No papers needed.
Steps
- Go to the Questura (immigration office) or tell the border police: "I want to apply for asylum / international protection."
- Ask for an interpreter if you need one.
- Give fingerprints and a photo, and say where you can receive mail.
- Receive the temporary document and ask when formalization takes place (form C3 or its equivalent; during the transitional regime until 31 October 2026 it is done together with registration). TO VERIFY the process from 1 November 2026.
- Ask for reception if you need it.
- Write down the name, date and office of every visit.
Costs & timing
Free. Registration within 5 to 15 days; formalization within 21 days.
Common mistakes
Waiting more than 90 days; leaving the border area without registering; signing papers you do not understand.
Where to get help
Free, confidential help exists. You never need to pay anyone to apply or to appeal. See "Free help for people seeking protection" (protection-free-help-directory) and the UNHCR Italy help site (https://help.unhcr.org/italy/). If you are in danger now, call 112 (free emergency number).
Sources
- Italy Country Report, 2025 Update (July 2026) (AIDA / ECRE)
- Decree-Law 12 June 2026, n. 100 (EU Pact implementation) (Gazzetta Ufficiale / Normattiva)
- Asylum and international protection (Ministero dell'Interno)
- Help Italy (UNHCR)
- Immigration and asylum (Ministero dell Interno)