Open the app
Meet MovitoFor professionalsFree guide: Italian citizenship by descentMonthly live Q&ASimple pricingAbout

Guide

Delays and remedies: PEC, lawyer, TAR

What to do if the Questura takes too long or refuses: letters, PEC, lawyer and TAR.

Premium

Short answer

If the questura has not answered your permesso request, the usual steps are a written request with your receipt code, a PEC if you have one, a patronato or NGO letter, and then a lawyer. A refusal has a short challenge deadline, so note its date at once and check the notice.

Information, not legal advice. MovItaly is not a law firm. Check with the questura or consulate before you act.

What this does not cover

Asylum procedures, and permits other than the one you filed for.

When to see a lawyer

  • Your receipt is about to expire (under 30 days)
  • You received a refusal or a preavviso di rigetto
  • You must travel and the questura has not answered a PEC or letter

These are general signs that a lawyer can help. They are not advice about your case.

Who is this for

People whose file has no news for a long time, or who received a refusal or a notice of rejection.

Questions people ask

Can I write to the questura myself?

Yes. Send your personal data, the receipt code, the filing date and a polite request for an update, and keep a copy or the PEC receipt.

What is a ricorso contro il silenzio?

A court action at the TAR against the administration's failure to answer. A lawyer files it; it is usually a later step.

Sources

Last verified: 2026-10-20 Report an error

Find a professional

Immigration lawyers, commercialisti, CAF and patronato staff and interpreters list themselves in the app.

See professionals in the app